Refund Policy

Anker offers eligible returns requested within 30 days after delivery. Contact us before returning an item so we can confirm eligibility and provide the return method or prepaid label.

Eligibility

Items should be unused, in their original condition and packaging, and accompanied by the order number or other proof of purchase. Approved return shipping is paid by Anker. This requirement does not limit remedies for an item that arrives damaged, incomplete, defective, or different from what was ordered.

Damage or order errors

Contact us promptly with the order information and clear photos if an item is damaged, missing parts, or incorrect. We will review the issue and provide the appropriate resolution and return instructions at our cost.

Refunds and exchanges

After the returned merchandise is received and approved, the refund is issued to the original payment method within 10 business days. A bank or payment provider may require additional processing time. Exchanges are supported for eligible items, subject to availability.

Order changes

Ask us as soon as possible if an order must be changed or cancelled before shipment. We cannot guarantee a change once processing has begun. Shipped orders are handled under this policy.

Return address

The default return address is 551 20th St, Ogden, Utah, 84401, United States. Do not send a return until instructions are provided.

Email: Support@Ankerz.shop
Phone: (986) 948-4769
Address: 551 20th St, Ogden, Utah, 84401, United States